Shipping & Delivery
DELIVERY TIMES
New Zealand : Your order will be processed and shipped within 3 working days from purchase date. We send via courier and typically takes between 2-8 business days to be delivered.
Australia : Your order will be processed and shipped within 3 working days from purchase date. We ship via DHL Express and typically takes between 7-14 business days to arrive.
International orders: Your order will be processed and shipped within 3 working days from purchase date. We ship internationally via Tracked NZ Post. Please allow up to 30 days for your order to be received.
DELIVERY COSTS
New Zealand : We have a flat rate of $10.00 for Nationwide courier and $12 for rural delivery.
Australia : Postage is $40 NZD per order using DHL Express.
International Orders: Postage is calculated at checkout depending on country.
Duties & customs are the responsibility of the customer & will not be paid in part or full by Oak & Bon. If you are unsure prior to ordering, please check with your local customs agency.
TRACKING
Customers will receive a tracking number as part of our dispatch email, which you can use to track the progress of your order.
MISSING OR LATE ORDERS
Please contact helllo@oakandbon.com with your query.
For any special delivery instructions, please email us at hello@oakandbon.com with your order number as the reference.