Exchanges & Returns

RETURNS

We allow returns within 3 days from delivery date for a credit note if the item is in unused condition and still in its packaging. Shipping of the returned items will be at the customers own expense. If the Items returned do not meet the conditions the package will be sent back to you. Faulty items may be returned for a full refund. 

Please allow up to 7 working days for your credit or refund to be processed from the date it arrives back to our studio. 

Please contact us via email hello@oakandbon.com to organise a return.

EXCHANGES

We allow exchanges within 3 days from delivery date. Please contact us via email hello@oakandbon.com to organise this.